Secure Your Belongings with Confidence.

The Storage Shield Protection Plan: Your Assurance of Safety and Security

Benefits of a Storage Shield Protection Plan:

The Storage Shield Protection Plan:

Allows you to store your belongings with confidence knowing that you will be reimbursed for your damaged or stolen items up to the dollar amount of your chosen plan.

Protect What is Worth Storing.

Our storage protection plans protect against fire, water damage and more!

Wind

Collapse

Burglary

Explosion

Fire

LightNing

Vandalism

Water Leak

Frequently Asked Questions

What is a tenant Protection plan?

A tenant protection plan is a contract between the self-storage facility and the tenant, with the facility assuming limited responsibility for your belongings while they are stored in a locked unit. In other words, self-storage operators agree to pay you for damages to belongings up to a specified dollar amount.

Is a Tenant protection plan the same as insurance?

While homeowners’ or renters’ insurance might offer broad coverage, it often limits protection for items in a self-storage unit and involves a lengthy process with your insurance company.

A tenant protection plan, on the other hand, is a straightforward agreement directly with us that ensures quick and full support for your stored belongings up to a set dollar amount. This means easier, more direct reimbursement for damage or theft. It’s a direct solution that puts your needs first, without the complexities of traditional insurance.

What is covered under a tenant protection plan?

Forced-Entry Theft: Immediate protection against theft through forcible entry.
Disaster Protection: Coverage for damage from fire, smoke, lightning, or explosion.
Weather Safety: Protection against windstorms.
Fire, Smoke, Lightning & Explosion: Coverage for damage caused by fire, smoke, lightning, or explosion.
Water Damage: Protection against roof leaks and accidental discharge from plumbing, heating, A/C, or fire protection systems.
Water Damage: Guards against leaks or pipe breaks within plan limits.
Forced-Entry Theft & Vandalism: Protection against theft or vandalism as a consequence of verified forced entry.
Weather & Structural Events: Coverage for windstorm damage, building collapse, and falling objects, subject to plan limits.
Pest Damage: Up to $500 for rodent or vermin damage.

Coverage applies only to personal property stored inside a locked unit secured with an approved lock. Specific terms, conditions, limits, and exclusions are detailed in your Storage Protection Plan Addendum.

Is there anything that is not covered under a tenant protection plan?

While our Storage Shield plan covers a range of scenarios, there are important exclusions to be aware of:

Flood & Water Intrusion: Losses from flooding, surface water, sewer backup, or water driven by rain, snow, or wind (unless the building is first damaged by wind or hail).
Mold, Mildew & Rot: Damage from mold, mildew, or wet/dry rot.
Unsecured Units & Unexplained Loss: Theft from a unit without an approved lock, or items that go missing without evidence of a covered cause of loss.
Certain Property Types: Some items are excluded from coverage, including but not limited to motor vehicles, jewelry, antiques, furs, firearms, and financial documents. See your Storage Protection Plan Addendum for the complete list.

For complete terms and exclusions, please refer to your Storage Protection Plan Addendum.

After My claim is filed, How long until I am reimbursed?

Once your claim is reviewed and approved, and all necessary steps are finalized, you can expect to receive your reimbursement check within 30 to 60 days. For more details on the process, please click on ‘File a Claim’. We strive to ensure a smooth and timely process, so you can have your funds as soon as possible.

Have more questions? Visit our Support Center for detailed answers about coverage, claims, and your protection plan.

Ready to Secure Your Peace of Mind?

Whether you’re looking to file a new claim or need to check on an existing one, we’re here to help. Click to start or manage your claim effortlessly. Your security is our priority.