Check your inbox for two important emails: one from our Claims Department and another with your Zoho claims portal login. Don’t see them? Check your junk or spam folder. Emails should arrive within 10-15 minutes.
Take photos of your damaged items (while in the unit/before removing)
Call your local police department to file a report as soon as possible.
Take inventory of all items that have been lost or damaged.
Submit all your necessary items through your workdrive.
Use WorkDrive for hassle-free document submission. Monitor your claim's progress in the Claims Portal, allowing 48 hours for status updates after new submissions.
Please understand this may take time. We aim to complete claims in 3-4 weeks but is dependent on how quickly the correct items are provided to us.
Forgot your password? Information on resetting it is forthcoming.
Have questions about an existing claim? Click here for answers to our most frequently asked questions on claims.
